Privacy Policy

Last Updated: April 6, 2026

Welcome to Green Frog Sheridan (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website greenfrogsheridan.com and interact with our restaurant services.

If you have any questions or concerns about this Privacy Policy, please contact us using the information provided at the end of this document.

1. Information We Collect

We collect several types of information from and about users of our website and restaurant services.

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Make a reservation online or by phone
  • Place an order for takeout or delivery
  • Sign up for our newsletter or mailing list
  • Participate in promotions, contests, or surveys
  • Submit a contact form or inquiry
  • Leave a review or feedback
  • Create an online account

This information may include:

  • Name (first and last)
  • Email address
  • Phone number
  • Mailing address (for delivery orders)
  • Payment information (credit/debit card details)
  • Date of birth (for special offers or age verification)
  • Dietary preferences or allergies
  • Special requests or comments
1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity:

  • IP address and geographic location
  • Browser type and version
  • Operating system
  • Device type (mobile, tablet, desktop)
  • Pages visited and time spent on pages
  • Referring website or source
  • Click patterns and navigation paths
  • Date and time of visits
1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect information about website usage. For more details, see Section 4 below.

1.4 Third-Party Information

We may receive information about you from third-party sources, including:

  • Reservation platforms (OpenTable, Resy, etc.)
  • Delivery services (DoorDash, Uber Eats, Grubhub, etc.)
  • Social media platforms (if you interact with our pages)
  • Review sites (Yelp, Google Reviews, TripAdvisor)
  • Payment processors
2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide Services
  • Process and fulfill reservations
  • Process and deliver food orders (dine-in, takeout, delivery)
  • Process payments and prevent fraud
  • Communicate about your orders or reservations
  • Accommodate dietary restrictions and special requests
  • Provide customer service and support
2.2 To Communicate With You
  • Send confirmation emails for reservations and orders
  • Respond to inquiries, questions, and feedback
  • Send newsletters, promotions, and special offers (with your consent)
  • Notify you about menu changes, hours, or special events
  • Send important updates about our services
2.3 To Improve Our Services
  • Analyze website traffic and user behavior
  • Improve our website functionality and user experience
  • Understand customer preferences and trends
  • Develop new menu items and services
  • Conduct surveys and gather feedback
2.4 For Marketing and Advertising
  • Send targeted marketing communications (with your consent)
  • Display personalized advertisements
  • Manage loyalty programs and rewards
  • Conduct promotional campaigns and contests
2.5 For Legal and Security Purposes
  • Comply with legal obligations and regulations
  • Protect against fraud and security threats
  • Enforce our Terms of Service
  • Resolve disputes and address complaints
  • Protect the rights, property, and safety of our business and customers
3. Legal Basis for Processing (For International Users)

If you are located outside the United States, we process your personal information based on the following legal grounds:

  • Consent: You have given clear consent for specific processing activities
  • Contract Performance: Processing is necessary to fulfill our services to you (reservations, orders, etc.)
  • Legitimate Interests: Processing is necessary for our legitimate business interests (marketing, service improvement, fraud prevention)
  • Legal Obligation: Processing is required to comply with applicable laws
4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and improve user experience.

Types of Cookies We Use:
  • Essential Cookies: Necessary for basic website functionality (reservations, ordering)
  • Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
  • Functional Cookies: Remember your preferences and settings
  • Advertising Cookies: Deliver relevant ads based on your interests
  • Social Media Cookies: Enable sharing on social platforms
Managing Cookies:

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality, including the ability to make online reservations or orders.

To opt out of Google Analytics tracking, visit: Google Analytics Opt-out Browser Add-on

5. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with trusted partners and service providers in the following circumstances:

5.1 Service Providers

We share information with third-party vendors who perform services on our behalf:

  • Reservation platforms: OpenTable, Resy, or similar services
  • Delivery services: DoorDash, Uber Eats, Grubhub, and other delivery partners
  • Payment processors: Credit card processing companies and payment gateways
  • Email marketing services: Mailchimp, Constant Contact, or similar platforms
  • Website hosting and analytics: Hosting providers and Google Analytics
  • Customer service tools: Support and communication platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Business Transfers

If Green Frog Sheridan is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the new entity. We will notify you of any such change.

5.3 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes, court orders, or government requests
  • Enforce our Terms of Service or other agreements
  • Protect the rights, property, or safety of our business, customers, or others
  • Prevent fraud or illegal activities
  • Respond to emergencies
5.4 With Your Consent

We may share your information with third parties when you give us explicit permission to do so.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure servers and firewalls
  • Regular security assessments and updates
  • Access controls limiting who can view your information
  • Employee training on data protection and privacy
  • Secure payment processing through PCI-DSS compliant processors

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Typical retention periods:

  • Reservation and order records: 3-7 years for accounting and tax purposes
  • Marketing communications: Until you unsubscribe or request deletion
  • Customer accounts: Until account closure or deletion request
  • Website analytics: Anonymized data retained indefinitely for statistical purposes
  • Payment information: Not stored on our servers (handled by payment processors)

When information is no longer needed, we securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

8.1 General Rights
  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Opt-out of Marketing: Unsubscribe from promotional emails at any time
  • Object to Processing: Object to certain types of data processing
8.2 California Residents (CCPA Rights)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request disclosure of personal information collected, used, and shared
  • Right to Delete: Request deletion of personal information
  • Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
  • Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights

To exercise these rights, contact us using the information in Section 14.

8.3 European Union Residents (GDPR Rights)

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR):

  • Right of Access: Obtain confirmation of data processing and access to your data
  • Right to Rectification: Correct inaccurate personal data
  • Right to Erasure: Request deletion of personal data
  • Right to Restriction: Restrict processing of your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time
  • Right to Lodge a Complaint: File a complaint with a supervisory authority
9. Email Communications and Opt-Out

If you subscribe to our email list, we will send you:

  • Newsletters with restaurant updates and news
  • Special offers, promotions, and discounts
  • Event announcements and seasonal menus
  • Exclusive deals for subscribers
How to Unsubscribe:
  • Click the “unsubscribe” link at the bottom of any marketing email
  • Contact us directly to request removal from our mailing list
  • Manage your email preferences through your account settings (if applicable)

Note: Even if you opt out of marketing emails, we may still send you transactional emails related to your reservations, orders, or account.

10. Third-Party Websites and Services

Our website may contain links to third-party websites and services, including:

  • Reservation platforms (OpenTable, Resy)
  • Delivery services (DoorDash, Uber Eats, Grubhub)
  • Social media platforms (Facebook, Instagram, Twitter)
  • Review sites (Yelp, Google Reviews, TripAdvisor)
  • Payment processors

These third-party services have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any personal information.

11. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.

12. Do Not Track Signals

Some web browsers have a “Do Not Track” (DNT) feature that signals to websites you visit that you do not want to be tracked. Our website does not currently respond to DNT signals due to the lack of industry standards. However, you can control tracking through browser settings and cookie preferences.

13. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and service providers are located. The United States may have different data protection laws than your country of residence.

By using our services, you consent to the transfer of your information to the United States and other countries where we operate.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Updates will be posted on this page with a revised “Last Updated” date at the top.

For material changes that significantly affect your rights or how we use your information, we may provide additional notice through:

  • Email notification to registered users
  • Prominent notice on our website
  • In-restaurant signage

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Green Frog Sheridan
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Restaurant Address]
Website: greenfrogsheridan.com

We take privacy concerns seriously and will respond to your inquiry within a reasonable timeframe, typically within 30 days.

For privacy-related requests (access, deletion, correction), please provide sufficient detail to help us locate your information and verify your identity.

Summary of Key Points:

  • We collect information to provide restaurant services and improve your experience
  • We do not sell your personal information to third parties
  • We use trusted service providers for reservations, delivery, and payments
  • You can opt out of marketing emails at any time
  • We implement security measures to protect your information
  • You have rights to access, correct, and delete your information
  • Payment card information is processed securely by third-party processors
  • We comply with applicable privacy laws including CCPA and GDPR

By using greenfrogsheridan.com and our restaurant services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described.

Last Updated: April 6, 2026